If you can't pair your Apple Watch with a new iPhone
Learn what to do if you're having issues transferring your Apple Watch from your old iPhone to a new one.
If you've had trouble pairing your Apple Watch with a new iPhone, see if these troubleshooting tips help.
If your Apple Watch is still paired to your old iPhone and you don't have it anymore
Set up your new iPhone and sign in to iCloud. If you've already set up and signed in, skip this step.
Open the Apple Watch app on your new iPhone, then pair your watch with your new iPhone.
Try to restore from a backup. Make sure that your iPhone and Apple Watch are up to date; if they're not, you might not see your backup in the list. You will lose Activity, Workouts, or settings on your watch that changed between the last backup and now. Health and Activity data is stored in iCloud and automatically kept up to date on devices where you're signed in to the same Apple Account.
If you’re asked to restore from a watch backup, select the most recent backup.
If you don't have a backup, you need to set up your Apple Watch as new.
Follow the onscreen steps to finish setting up.
Start using your Apple Watch with your new iPhone. You might need to wait a few days for all your iCloud data to appear.
iCloud doesn't store your Activity Sharing data.
If your Apple Watch didn't finish pairing during iPhone setup
If you transferred content from your old iPhone to your new iPhone but your Apple Watch didn't finish pairing, follow these steps:
On your new iPhone, open the Apple Watch app.
Go to the My Watch tab and tap All Watches. Pairing Not Complete appears next to the unpaired Apple Watch.
Put your watch on your wrist and keep it unlocked.
Tap Finish Pairing to sync your Apple Watch content with your new iPhone.
If your Apple Watch is stuck while pairing
If your Apple Watch gets stuck at the black screen that shows the white Apple logo, follow these steps:
Press and hold the Digital Crown and the side button at the same time until your watch restarts. Then release the Digital Crown and side button.
After your watch restarts, firmly press the screen or press and hold the Digital Crown.
Tap Reset.
After your watch resets, you can pair it with your iPhone. Bring your iPhone near your watch, then follow the on-screen instructions.
If your iPhone doesn't ask if you want to use your Apple Watch during setup
Unpair your Apple Watch from your old iPhone, then pair it with your new iPhone. When asked, restore your Apple Watch from a backup. Make sure that your iPhone and Apple Watch are up to date; if they're not, you might not see your backup in the list.
If you transferred your content to your new iPhone using your computer, but Health and Activity content is missing
If you use iCloud to keep Health up to date on your old iPhone, your data will automatically update on your new iPhone whenever you're connected to Wi-Fi and signed in to iCloud. On your old iPhone and your new one, go to Settings > [your name] > iCloud > Saved to iCloud > Health and make sure that Health is on.
If you don't use iCloud, you can try to restore from a computer backup of your old iPhone. If you have your old iPhone and didn't erase it, make a new iCloud backup or encrypted computer backup. Then erase your new iPhone and restore it from the new backup. Remember to pair your Apple Watch and iPhone again. If you use a computer, make sure that you encrypt your backup.
If you don't have your old iPhone or you can't back it up, you can't recover your Health and Activity content.
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